Frequently Asked Questions
General
It is a proptech tool that allows you to calculate, analyse deals and learn about the property landscape.
Anyone interested in the property sector wanting to make an informed decision.
This app currently provides 3 main features:
1. Calculate: you can calculate your freedom number, affordability, bond repayments, taxes and much more.
2. Analyse: you can analyse a property investment for it's cashflow and capital flip returns. The basic calculator will give a one year view of the deal. The advanced calculator will give up to a 20 year projection of the deal.
3. Learn: you can learn via blog posts, articles or high quality video content.
You can register here (http://myapp.property/Account/JoinUs) for free by following the prompts.
If you want access to advanced features, you will need to upgrade to a paid package (http://myapp.property/Package)
If you want access to advanced features, you will need to upgrade to a paid package (http://myapp.property/Package)
The calculators is a free feature. If you want access to deal analysis or any of the educational / coaching products, you will need to subscribe to the paid version.
No matter where you are in your investment journey, we have a package tailored to your needs:
- Basic Package: Perfect for those new to investing, this package provides a foundational understanding, setting the stage for successful investment analysis.
- Professional Package: Specially designed for investors looking to scale their operations, this package includes tools for raising finance through professionally crafted proposals, facilitating business growth.
- Elite Package: Gain exclusive access to top-tier training materials and assessments. Dive deep into the secrets behind successful investment strategies, making this package ideal for those dedicated to mastering the complexities of the investment world.
- Platinum Package: Aimed at investors pursuing financial freedom, this package offers personalized coaching with South Africa's leading multi-let expert. It's the ultimate choice for those serious about achieving unparalleled success in their investment endeavors.
Yes, we have installed an SSL certificate to protect all information on this site.
Yes, it caters for all types of property investments.
Yes, it can work on smart phones. But it was built for desktop and will have the best user experience on a pc.
Payment queries
We have created various packages to cater each user’s needs. You can find out more about our packages by clicking here.
We only offer monthly subscriptions which will continue for 12 months, unless cancelled. Once the 12 month lapses, you will be required to renew your subscription.
You will be billed on the last day of each month.
Yes, you can change your plan here https://myapp.property/Package. You can cancel at anytime by following the prompts in your profile settings. Please note that we have a 30 calendar day notice period as part of our cancellation policy (https://myapp.property/Home/TermsAndConditions).
We use a payment gateway called Payfast which allows for multiple payment options.
Yes, you will receive an automated notification from Payfast about your purchase.
No.
Regrettably, we don't offer any refunds. Please contact support@myapp.property to contact our support team for assistance.
You subscription will be suspended and you won't have access until payment is processed.
Yes, you can update your payment information in your profile settings.
Yes, monthly subscriptions will be automatically billed for 12 months, unless cancelled. Once the 12 month lapses, you will be required to renew your subscription.
Support
You can email support@myapp.property for any support queries.
You can reset your password by clicking here .
Login with your old email address then go to your profile to change your email address. Your new email address will be your user login from now on.
You can email support@myapp.property for any support queries.
Yes, you can access high-quality training videos on the Elite membership. This package provides exclusive access to top-tier training materials and assessments. Dive deep into the secrets behind successful investment strategies, making this package ideal for those dedicated to mastering the complexities of the investment world.
Yes, you can find tutorials on the tutorials page (http://myapp.property/Home/TrainingVideos).
You can email support@myapp.property for any support queries.
Yes, coaching is included in the Platinum membership. This package offers personalized coaching with South Africa's leading multi-let expert. It's the ultimate choice for those serious about achieving unparalleled success in their investment endeavors.
Monday to Friday, 9am to 5pm (SAST). Please expect a 48 hour turnaround time for a response from our support desk.
You can email support@myapp.property for any support queries.
You can email support@myapp.property for any suggestions.
Yes, you can contact support@myapp.property to query about coaching services.